Latest Research Articles and White Papers

What Drives the Most Engaged Employees?

Statistical analysis shows that the most engaged employees are motivated in some distinct ways compared to other employees.

Employee Disengagement Part 2 - Primary Causes and How to Fix

Detailed statistical breakdown of disengagement causes, plus how to diagnose and fix engagement problems between employees and their managers.

What Causes Employee Disengagement?

Statistical analysis reveals that the drivers of disengagement are not all the same as the drivers of engagement.

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Engage. Develop. Succeed. The CustomInsight Blog

Workplace Satisfaction

The Foundation of Best Practices to Pave the Way for Engagement


Workplace satisfaction is critical for employees to thrive and an organization to succeed. It paves the way for engagement, and it cannot be overlooked. After Covid-19, people’s relationship with time changed. Satisfaction, compensation, work-life balance, and job security have taken on new meaning. JOB SATISFACTION EXAMPLES: Job satisfaction refers to the basic, core needs of your employees. Unless your employees’ needs are met, they will struggle to develop a greater sense of commitment to the organization.

How to Analyze Employee Engagement Survey Results

Interpret Survey Data and Implement Meaningful Change


Before communicating employee survey results with your organization, it’s important to take the time to understand, analyze, and interpret those results. It is time to make sense of that data and identify what matters most. Quantitative Data: Look at the results as a whole: Reviewing the survey results as a complete set allows you to identify overarching trends and patterns. For instance, if overall engagement scores have decreased compared to external benchmarks, it suggests a need for further investigation into underlying factors.

How Does Good Communication Improve Employee Engagement?

Communicate Your Post-Employee Survey Action Plans to Keep Your Teams Motivated


The employee survey has been administered. The survey platform is now closed. You’ve analyzed the data and shared some of the results – the good and the bad. And your staff is waiting, waiting, waiting. And then you begin to hear the grumbles that nothing is getting done. Senior leaders are confused because they’ve made changes – many changes. And people are feeling frustrated.

How to Communicate Employee Engagement Survey Results

Prepare a Strategic Communication Plan


An employee survey is a powerful, cost-effective tool to identify, understand, and fix engagement problems in an organization. It can identify key drivers of motivation, what kills morale in your organization, detect high-performing teams, as well as areas in need of development. But so many organizations, when it comes to the communication plan, simply get it wrong. Strategic communication throughout the process can make, or break, an employee survey.

How Does 360 Degree Feedback Improve Performance?


A few weeks ago, we discussed the benefits and potential drawbacks of 360 feedback survey processes. One of the primary drawbacks might be the resistance of employees, managers, and senior leaders to participate in this process. To deal with this resistance and answer the question this blog poses, we first want to address misinformation regarding 360 degree feedback processes.

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