Extensive Experience

Get proven solutions with measurable results

20 Years
1,000s of Clients
Millions of Surveys
25+ Languages

We help organizations succeed by engaging and developing employees at all levels.

CustomInsight, based in Silicon Valley, began at the dawn of the internet over two decades ago. With deep experience in Human Resources and a pioneering spirit, we saw an opportunity to harness emerging technologies to help organizations capitalize on employee feedback like never before.

By working with hundreds of HR leaders and innovating relentlessly over the years, our products have remained on the cutting edge, propelled by the latest advancements in data science and Artificial Intelligence. Our focus on continuous improvement has made our solutions not just smarter, but also more flexible and user-friendly than ever.

Now, CustomInsight has grown into a leading provider of online HR assessment and development tools. Our flagship 360-Degree Feedback and Employee Engagement products have helped over half of the Fortune 100, thousands of smaller companies, and many consultants.

To service our global client base, we operate offices around the world, and have translated our solutions into dozens of languages. We love providing tools that have a positive impact on people at work and are committed to helping our clients succeed well into the future. In short, our life's work is to improve your work life.

The Team

Dave Gutzman, founder and ceo

Dave discovered his passion for computer programming when his dad came home with a Commodore Vic 20. The year was 1981 and Dave was just nine years old, but he was hooked. After graduating from Stanford amid the dot com boom in the mid 90's, Dave discovered another passion - psychometrics. (Yeah, it does sound a bit strange...) Fifteen years later, Dave loves that he still gets to spend his days developing assessments, analyzing data, and creating software that helps make life a little better for people all over the world every day. It hardly feels like work - most days, at least.

Bill Freund, vp of marketing & business development

Bill is passionate about gathering feedback and driving it through the organization for continuous improvement. He started his career doing focus groups at a top software company (acquired by IBM). That led him to invent and launch a unique feedback system, which he then sold to a wide range of leading companies around the world. After graduating from Harvard Business School and working for Microsoft, he helped grow several VC-backed (and subsequently acquired) Internet start-ups which offered innovative survey platforms.

Christine Ipolyi, director of client services

Christine is a teacher, trainer, and client services expert with extensive international and stateside experience. She has focused on providing world-class client support at CustomInsight since 2007. Native New Yorker, University of North Carolina - Chapel Hill graduate, loves her life in Boulder, Colorado. When not behind her desk, she's exploring trails, hitting a tennis ball, drumming, or dancing to her own beat.

Sophie Teitelbaum, senior director of education and equity

Sophie helps clients improve school climate and organizational culture, with a laser focus on equity. She has over a decade of experience as a secondary classroom teacher and administrator in public, private, and charter schools. She loves data and is a self proclaimed systems nerd, but what really drives her are authentic relationships and a deep sense of community. She has presented her work on a national stage including at the National Council for Teachers of English Annual Conference, Coalition for Community Schools National Forum, and on Capitol Hill.

Peg Hartmann, engagement manager

Peg has spent most of her career in HR, as a contributor and leader, so she fully understands the needs of our clients. Having filled over 1,000 positions for Fortune 500 companies, she knows the importance of employee engagement and retention, as well as the cost of employee turnover. She helps us engage prospects who are a strong fit for our solutions, and ensure our clients are getting maximum value for their continued success.

Tessa Hechter, director of client services - Australia and Asia/Pacific

Tessa could teach pigs how to fly. She's that good. When it comes to designing HR programs and training people how to use them, Tessa is a natural. She has worked for and with many of Australia's leading organisations, including Qantas, CBA, Australia Post, and Railcorp. Tessa grew up in South Africa and spent several years in the US before settling down in Sydney.

Peter Yates, lead developer

Peter makes our world go round. He can do database back flips on demand, at 3am, and make it look easy. SQL is his second language (after English). Peter has been developing software since 1981 (with a couple of side excursions along the way). He has designed and developed custom business applications, HR and financial systems, e-commerce implementations, and more for companies like Coldwater Creek, Lane Bryant and Peet's. He spends his free time playing golf, sailing, and lazing on the water.